Two recent rulings by the Employment Relations Authority (ERA) underscore the critical need for businesses to address workplace stress and prioritise employees’ mental health.

Case Highlights

  1. Burnout and Constructive Dismissal:
    • Situation: An employee experienced severe burnout due to multiple stressors, including incorrect budgets, high and fluctuating sales targets, reduced sales support, and the pressure of a brand merger.
    • Outcome: Despite efforts to communicate these issues, the employee felt forced to resign and took legal action.
    • ERA Ruling: The ERA determined the company failed to adequately address the employee’s mental health concerns and awarded $50,000 for constructive dismissal. This case emphasises the necessity for businesses to be responsive to mental health issues and follow proper procedures to address them.
  2. Workplace Mistreatment:
    • Situation: A personal assistant reported mistreatment by senior staff, including the CEO, HR Manager, and a board member. The issues included verbal abuse, derogatory remarks, and unfair work demands.
    • Outcome: The mistreatment negatively impacted the employee’s well-being, leading to legal action.
    • ERA Ruling: The ERA awarded $36,000 in compensation to the former employee and highlighted the importance of organisations prioritising employee welfare and addressing misconduct promptly.

How Business 360 Can Help

Thorough Evaluation: We provide in-depth assessments of your current psychosocial risk management measures, ensuring they align with the standards set by the Employment Relations Authority.

Preventative Measures: Assistance in developing proactive strategies to prevent psychosocial hazards, including understanding the impacts of bullying and harassment, aggressive behaviour and poor workplace communication.

Training and Support: Provide tailored training programs and ongoing support to support a healthy and productive work environment for all employees.

Prioritising your employees’ mental health and well-being makes good business sense and ensures a low risk and compliant workplace. Contact Business 360 today to get started by by calling 0800 449 289 or email info@business360.nz.

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